• Still ... Keyboard problem

    From Freeman@FreeMan.com@1:124/5013 to All on Thu Jan 31 19:16:21 2019
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    From: FreeMan <Freeman@FreeMan.com>
    Newsgroups: microsoft.public.windowsxp.general,alt.windows7.general
    Subject: Still ... Keyboard problem
    Date: Sun, 12 Nov 2017 13:54:21 -0800
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    Lenovo T500
    Win XP Pro all updated
    mfr drivers.

    One time out of 25 when I cold boot the keyboard is unresponsive Meaning
    hit a key and nothing happens.

    ReBoot and all is well using the mouse.

    Trouble shooter says nothing wrong.
    Using the standard keyboard driver.

    Things like the mouse and fingerprint scanner work just fine at the time
    the keyboard is not there.

    Suggestions please.
    --- Platinum Xpress/Win/WINServer v3.1
    * Origin: Prison Board BBS Mesquite Tx //telnet.RDFIG.NET www. (1:124/5013)
  • From nospam@needed.invalid@1:124/5013 to All on Thu Jan 31 19:16:21 2019
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    From: Paul <nospam@needed.invalid>
    Newsgroups: microsoft.public.windowsxp.general,alt.windows7.general
    Subject: Re: Still ... Keyboard problem
    Date: Sun, 12 Nov 2017 17:13:01 -0500
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    FreeMan wrote:
    Lenovo T500
    Win XP Pro all updated
    mfr drivers.

    One time out of 25 when I cold boot the keyboard is unresponsive Meaning
    hit a key and nothing happens.

    ReBoot and all is well using the mouse.

    Trouble shooter says nothing wrong.
    Using the standard keyboard driver.

    Things like the mouse and fingerprint scanner work just fine at the time
    the keyboard is not there.

    Suggestions please.

    So the fingerprint scanner is what makes you different
    than all the other users here...

    Is it a HID device, or some other type of device ?
    What does Device Manager show for the fingerprint scanner ?

    Some devices use a "filter driver" and if the driver
    is poorly written, it could latch onto *all* the HID
    devices, with less than predictable results. This
    seems to be a problem with the HID ecosystem and
    its practice of using aggressive filter drivers.
    (The driver writer doesn't use Plug and Play properly.)

    It might be the order of discovery when the OS boots,
    which gives slightly different results, once in a while.

    If the fingerprint scanner has a "disable" in the BIOS,
    you could try using that control. But if the error
    only shows up, once in every twenty five boots,
    it's going to take a hell of a lot of reboots
    to determine that made a difference.

    If you're using the fingerprint scanner for authentication,
    it might not be feasible to immediately disable it. It might
    take some futzing, to return the system to regular
    authentication or something. Don't be in too much of
    a rush to disable that, unless you know how it works,
    or whether it is currently being used... and so on.
    It's pretty hard for me to guess here, what "traps"
    await you :-)

    Paul
    --- Platinum Xpress/Win/WINServer v3.1
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  • From G6JPG-255@255soft.uk@1:124/5013 to All on Thu Jan 31 19:16:21 2019
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    From: "J. P. Gilliver (John)" <G6JPG-255@255soft.uk>
    Newsgroups: microsoft.public.windowsxp.general,alt.windows7.general
    Subject: Re: Still ... Keyboard problem
    Date: Sun, 12 Nov 2017 22:43:58 +0000
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    In message <ouafue$2q5d$1@adenine.netfront.net>, FreeMan
    <Freeman@FreeMan.com> writes:
    Lenovo T500
    Win XP Pro all updated
    mfr drivers.

    One time out of 25 when I cold boot the keyboard is unresponsive
    Meaning hit a key and nothing happens.

    ReBoot and all is well using the mouse.

    Trouble shooter says nothing wrong.
    Using the standard keyboard driver.

    Things like the mouse and fingerprint scanner work just fine at the
    time the keyboard is not there.

    Suggestions please.

    Not a suggestion of what's wrong, but a question: can you tell if
    Windows thinks it's a PS/2 or a USB keyboard? This might help others
    wiser than I to make suggestions about what's happening (or not).

    I'm _guessing_ that (a) it thinks it's PS/2, (b) there is a fragment of
    dirt - or otherwise loose connection - somewhere, that very occasionally
    isn't making contact at the point during boot that it looks to see if
    it's there. (PS/2, unlike USB, are only detected at that point; if you
    plug them in afterwards, Windows doesn't notice you've done so.) The
    most likely place, I suppose, for the grit is in the ribbon connector
    under the keyboard; I don't know the T500 as such, but most
    laptops/netbooks have a keyboard which is a separate module, connected
    to the motherboard by a ribbon connector. Not usually a plug-and-socket
    like EIDE or even SATA - it tends to be a "connector" formed by the end
    of the ribbon cable itself made stiffer by the addition of side
    contacts, which goes into a slot, and is held down by a fragile clamp.
    But it _could_ be somewhere else - my second guess would be where the connector (the slot part _is_ a board-mounting connector) is soldered to
    the motherboard. (Or possibly where the other end of the ribbon is
    connected to whatever's inside the keyboard module; I've never been in
    there; a replacement keyboard would probably be easier.)

    Or it _could_ be a software fault, though I can't think what.

    In the meantime - Start | Run | osk to get the on-screen keyboard, which
    you can use with the mouse, and it should remain in the Run memory so
    you can bring it up next time it happens, and use it with the mouse (or
    set it to come up, minimised, with Windows, or from a desktop shortcut)
    - that'll allow you (somewhat tediously) to do simple things when it
    happens without needing to reboot, if you'd only turned on the machine
    to do something trivial. (Don't wait for it to happen - do it now; you
    need a keyboard to type the O, S, and K!) Or get a USB (external)
    keyboard. (If, next time it happens, you plug in a USB keyboard, and it _doesn't_ work, that may be useful information too.)
    --
    J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

    Science fiction is escape into reality - Arthur C Clarke
    --- Platinum Xpress/Win/WINServer v3.1
    * Origin: Prison Board BBS Mesquite Tx //telnet.RDFIG.NET www. (1:124/5013)
  • From gfretwell@aol.com@1:124/5013 to All on Thu Jan 31 19:16:21 2019
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    From: gfretwell@aol.com
    Newsgroups: microsoft.public.windowsxp.general
    Subject: Re: Still ... Keyboard problem
    Date: Mon, 13 Nov 2017 10:16:52 -0500
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    On Sun, 12 Nov 2017 13:54:21 -0800, FreeMan <Freeman@FreeMan.com>
    wrote:

    Lenovo T500
    Win XP Pro all updated
    mfr drivers.

    One time out of 25 when I cold boot the keyboard is unresponsive Meaning
    hit a key and nothing happens.

    ReBoot and all is well using the mouse.

    Trouble shooter says nothing wrong.
    Using the standard keyboard driver.

    Things like the mouse and fingerprint scanner work just fine at the time
    the keyboard is not there.

    Suggestions please.

    I would swap this keyboard with another machine and see if the problem
    follows the keyboard. I wouldn't want to spend a lit of time chasing a
    software problem if it was just a flaky keyboard card that was slow to
    wake up.
    I know IBM had that problem with some of their Eduquest keyboards. It
    would hang on POST every once in a while. Do the lights seem to
    sequence normally on the boot?
    --- Platinum Xpress/Win/WINServer v3.1
    * Origin: Prison Board BBS Mesquite Tx //telnet.RDFIG.NET www. (1:124/5013)
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