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From: johnny M <
johnny853@hotmail.com>
To: "
WINServer@winserver.com" <
WINServer@winserver.com>
Subject: Re: [WINServer] unable to send a message to
support@santronics.com Thread-Topic: [WINServer] unable to send a message to
support@santronics.com Thread-Index: AQHUkmf8K8RwXEBJPUuItvLXgDY24qV70ZYAgAAFsvg=
Date: Thu, 13 Dec 2018 00:54:49 +0000
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DM6PR05MB4026470661849A3A05DA19CEE5A70@DM6PR05MB4026.namprd05.prod.outlook.com >,<
5C11A866.4000302@winserver.com>
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I didnt know that. i originally wrote WINSERVER. but outlook spelling wanted to correct it. i had a choice between Win Server or Win-Server i picked the latter. most of the time i ignore the spelling. i'm surprise that Winserver is not part of the dictionary, or whatever spelling list outlook uses.
Johnny
________________________________
From:
listadmin-winserver@winserver.com <
listadmin-winserver@winserver.com> on behalf of Hector Santos <
winserver.support@winserver.com>
Sent: Wednesday, December 12, 2018 7:31 PM
To:
WINServer@winserver.com
Subject: Re: [WINServer] unable to send a message to
support@santronics.com
When anyone emails
support@santronics.com, if the message doesn't have
Wildcat! related terms, it is rejected. You had WIN-SERVER but thats
it. Having my name in it, its like spam. I will have to add that
"WIN-SERVER" to the check list I have, but its not common to hyphenate WINSERVER. :) Most people will have "Hey, My Wildcat! or WINSERVER
is ....." :)
On 12/12/2018 5:14 PM, johnny M wrote:
*[25.152.92.27] rejected your message to the following email addresses:*
support@santronics.com (support@santronics.com) <mailto:support@santronics.com>
Your message couldn't be delivered. When Office 365 tried to send the message, the external email server returned the error below. This is
probably due to a problem or policy setting on the recipient's email
system.
Check the error for information about the problem. The error might
tell you what went wrong and how to fix it. For example, if it says
the message was blocked due to a potential virus, try sending the
message again without attachments.
*For Email Admins*
This error was reported by an email server outside Office 365, and if
the sender is unable to fix the problem by modifying their message
then it's likely that it's a problem that only the recipient's email
admin can fix.
1. *Check the error for information about the problem.* The error
might tell you what went wrong and provide clues for how to fix
it. For example, if it says the message was rejected due a Sender
Policy Framework (SPF) issue then you'll have to work with your
domain registrar to properly configure your SPF record.
2. *Check the error for information about where the problem is
happening.* For example, look for a domain name like contoso.com.
This tells you which organization was responsible for the error.
The recipient's email server could be causing the problem, or it
could be due to a third-party service that your organization or
the recipient's organization is using to process or filter email
messages.
3. *If you can't fix the problem, contact the responsible party's
email admin.* This could be the recipient's email admin, your
smart host service admin, or someone similar. Provide them with
the error code and error message from this non-delivery report
(NDR) to help them troubleshoot the issue.
Unfortunately, Office 365 support is unlikely to be able to help with
these kinds of externally reported errors.
*[25.152.92.27] gave this error:
Remote server returned an error -> 554 Message Not Accepted by filter. *
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--
Hector, Engineering & Technical Support
Santronics Software, Inc.
http://www.santronics.com (sales)
http://www.winserver.com (support)
http://www.winserver.com/AupInfo (Online AUP Help)
Office: 305-248-3204
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